Reference no: EM133189542

Read Case 12-A: Stop and Go at J.C. Penney Company (pages 343-344 in the textbook) and respond to the following questions:

Case Study

1. What is the purpose of completing employee performance appraisals at J.C. Penney?
2. What is your opinion of J.C. Penney's performance appraisal process?
3. HR experts have identified issues with J.C. Penney's performance appraisal process. The chapter presents several types of performance appraisal errors. What type(s) of error(s) do you think J.C. Penney's appraisal process could generate? Support your choice.
4. Based on your review of the performance appraisal methods presented in the chapter, how should J.C. Penney change the rating methods it uses to evaluate employees?
5. What else could J.C. Penney do to improve its performance evaluation process?

Application

1. Do you believe employee appraisals are a valuable tool in assisting supervisors in understanding how their employees are performing? Why or why not?
2. Drawing from the module material, what steps would you take as a supervisor to ensure your performance appraisal process was effective in evaluating and developing your employees? As part of your response, relate how you would provide effective performance feedback.