Reference no: EM132265068
1. Theo Chocolate has very public dedication to international fair trade, a dedication that comes before profits. Customers and employees who care about fair trade are
more likely to shop for the best price or demand the highest salary.
more likely to support the cause with donations to Fair Trade USA.
more likely to buy from or stay loyal to the firm.
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2. Bob visited the offices of MASS, a successful insurance company in Boston. MASS needs people who are good with numbers. When Bob visited, he noticed that the analysts wore conservative suits and their desks were laid out in a large space like a warehouse, without cubicles, walls, or decorations. The ________ seemed like a clue to a miserly culture.
employees’ dress
events and rituals
physical spaces and decor
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3. When Home Depot needed to re-establish a customer service culture, they instructed employees on how to behave, how quickly to speak to customers, and what to say. Home Depot accelerated the culture change with
external communications.
a training program.
incentives for leaders.
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4. Many experts, including the Boston Consulting Group, recommend ________ as a long-term strategy. They use a broader meaning which includes personality, cognitive style, education, social background, and more.
resource scarcity
diversity
industry concentration
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5. The International Trade Administration (ITA) of the U.S. Department of Commerce imposed an antidumping tariff on ICC Industries, an importer of the chemical potassium permanganate manufactured in China. ICC sold the chemical to manufacturers in the United States for 22% less than the price charged in the United States by other foreign companies and nearly 40% less than the price ICC charged in China. ICC filed a lawsuit protesting the tariff. ICC claimed that it was impossible to determine whether it was selling the chemical at less than its fair value because China was a nonmarket economy and therefore the home market price of potassium was meaningless and could not be used as a basis for imposing the tax. ITA contended that fair value could be based on several different factors, including the home-market price of the product for other foreign producers. The court most likely
a. overturned the antidumping tariff because the price ICC was charging was not substantially below that of its competitors
b. overturned the antidumping tariff because the importers had no way to know that the goods were being sold below market value
c. upheld the antidumping tariff because the determinations of administrative agencies are allowed to stand absent an abuse of discretion
d. upheld the antidumping tariff because the law does not require fair market value to be based only on the price of the goods in the home market and ICC should have known it was selling below fair value
6. When the initials S.A. appear after the name of a company, it means that the company:
a. originated in South Africa.
b. is a European subsidiary of a foreign firm.
c. was incorporated in Germany.