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1. Rasheda is a newly hired producer whose personal mission statement is “to provide premier risk management services to my community.” This aspiration correlates with her agency’s goal of increasing its personal lines business during the calendar year. Rasheda recognized that to fulfill her personal mission statement, she needs to increase her risk management acumen by taking continuing education classes.
A. Rasheda examines her personal mission statement and settles on “I will take risk management courses” as one of her goals. Explain whether this has the characteristics of an ideal goal.
B. Rasheda negotiates a goal with her manager that requires her to take and pass two risk management course examinations during the calendar year. Rasheda decides to focus on taking and passing four risk management course examinations during the calendar year. Identify the negotiating technique exemplified by Rasheda’s focus.
C. By July of the calendar year during which Rasheda wishes to achieve her education goal, she still has not signed up for any risk management courses. She often finds herself on the verge of enrolling, only to be lured away by simpler or more immediately satisfying office tasks. Identify the time waster that appears to impeded Rasheda’s progress and list ways she can combat it.
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