Project manager contacted the customer

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Reference no: EM133823710

Question

As the first deliverable was sent to the customer, the validate scope process started. After one week, the project manager contacted the customer for feedback and was told the customer had received the deliverable, but was not ready to provide feedback. After an additional two weeks, the project manager is still waiting for feedback from the customer. Which of the following is the most appropriate action the project manager should take? Document the issue in the issue log Ask the sponsor for assistance Ask the customer's supervisor why the deliverable has not been acknowledged Stop work on the project until the customer acknowledges and approves the deliverable.

Reference no: EM133823710

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