Reference no: EM132298209

1. Programmed decisions are

a. often based on rules and regulations.

b. made after new research and experimentation.

c. new solutions to old problems.

d. made infrequently.

2. Nonprogrammed decisions

a. are often based on rules and regulations.

b. have predictable results.

c. answer routine problems.

d. are made infrequently.

3. Economy of effort refers to

a. the solution that is the least expensive regardless the result.

b. the solution that yields the best result regardless of the effort.

c. the solution that involves the least amount of effort regardless of the result.

d. the solution that may not be the least expensive but requires the least amount of effort relative to the benefits.

4. Designing a structural framework or organizing resources requires one to consider which of the following?

a. Span of management

b. Authority relationships

c. Departmentalization

d. All of the above

5. Designing a structural framework or organizing resources requires one to consider which of the following?

a. Division of work, recruitment, and planning

b. Centralization, equity, and coordinating

c. Discipline, equity, and personnel stability

d. Esprit de corps, recruitment, and coordinating

6. Organizational development suggests that

a. management should improve work processes and communication.

b. approaches should be used to remove obstacles and facilitate change.

c. employee participation is encouraged to streamline systems and processes.

d. All of the above