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1. Retention strategies can be based on rewards, programmatic and humanistic bonds, or service structure. Describe each and give an example of each and address how training can occur for new and current employees.
Note: the definition of service structure is not explicitly stated in this text (but is more inferred), so you may have to do some additional research on this topic. The version I am referring to has to do with taking data into consideration when classifying customers in the service model.
2. Why is acquisition a necessary part of the CRM strategy cycle? What steps should be taken to ensure an acquisition strategy is implemented successfully?
This is concerned with tracking a strategy as it is being implemented, detecting problems or changes in its underlying premises, and making necessary adjustments.
What was their overall attitude toward third-party interference in the decisions made by physicians and patients?
The following two pillar of the Situational Leadership theory of Hersey-Blanchard are:
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Ruth and Stella were sisters. They owned a house as joint tenants with right of survivorship. Ruth sold her half interest to Roy: Thereafter, Stella died, and Roy claimed the entire property by survivorship. Was he entitled to it?
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Based on "UBER" choose a brand that you are loyal to and analyze its use of digital platforms, including email marketing, mobile apps, and social media
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