Professional conference at city convention center

Assignment Help Operation Management

Reference no: EM132297035

You are an upper-level manager in a large metropolitan hotel. One of your assistant managers, Jeff Clarke, has left you a voicemail message requesting emergency leave for the upcoming holiday weekend. Here’s what the message said: “I’m calling to request emergency leave again for this weekend. I know I’ve had three emergency leaves in the last two months, but my grandma isn’t feeling well again, and she really needs me to take care of her. I’ll be in later tonight for my shift. Can you let me know then? Thanks.” Jeff’s absences are becoming more and more of a problem. You could call him back on the phone to deny his request, but you’re starting to think you may need a written record of some sort to document the problem in case Jeff’s employment needs to be terminated. Human Resources at Corporate is always emphasizing the need for documentation. You decide to send him an email. How would the email be?

Content: Begin by stating that you are responding to Jeff’s request left on your voicemail.

You should acknowledge that you know from previous requests that Jeff’s grandmother is coping with a debilitating illness and that Jeff is her primary caretaker.

Convey that your other assistant manager, Nina Hernandez, has covered for Jeff three times in the last two months. But she’s been looking forward to having this weekend off to fly out of town to celebrate her grandson’s first birthday.

Also, say that you are already on the schedule this weekend yourself. Furthermore, if you allow Jeff’s emergency leave, you’ll be short-staffed.

What’s more, this weekend is particularly important. An large organization of electrical engineers is attending a professional conference at the city’s convention center. This is the first time the convention center has directed attendees to your hotel. And if all goes well, it could mean a lot more business throughout the year

At the end of your email categorically deny his request. (It won’t come as a surprise to him since he’s already read the reasons.) Plus, let him know that you are concerned over his frequent absences.

Reference no: EM132297035

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