Production of goods and delivery of services1 many

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Production of goods and delivery of services

1. Many organizations offer a combination of goods and services to their customers. There are some key differences between production of goods and delivery of services. What are the implications of these differences relative to managing operations?

2. Why is it important to match supply and demand? If a manager believes that supply and demand will not be equal, what action could the manager take to increase the probability of achieving a match?

Reference no: EM13368609

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