Reference no: EM132273812
What are the inputs, processing, and outputs of UPS's packaging tracking system?
What technologies does UPS use? How are these technologies related to UPS's business strategy?
What strategic business objectives do UPS's information systems address?
What would happen if UPS's information systems were not available?
PART B
List the ways that DIAD improves customer service.
Write out the steps a package takes from pick-up by a UPS driver to delivery including the role of DIAD, the UPS Data Center, and the UPS Packaging Center.
What role does wireless communication play in the UPS systems? List the different types of wireless connectivity and describe their function.
Why doesn't UPS use much more powerful and smaller smartphones like the iPhone or Android?
Why is the DIAD V better than the DIAD IV?
How does UPS's investment in IT help it achieve the strategic business objectives.