Process improvement project

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Reference no: EM133836508

Question

In my current role, we use data to justify to our chain of command as to why a particular training, piece of equipment, school, or process improvement project is needed to enhance our clinical standards, management, and capabilities. We utilize a combination of quantitative and qualitative data to ensure that a comprehensive perspective is depicted to reinforce the need for our specific initiative. This can take some time, but when completed correctly, it can provide enough information to convince our chain of command that our data supports the proposed request.

Some factors that may affect the data presentation are the lack of knowledge on how to compile the data (Excel), the reliability of the information obtained (subjective versus objective), the information technology platform from where the data is collected (Image Trend Elite), and data interpretation (human error). These are only a few factors that may affect the data being collected. Having a well vetted system in place to streamline the process is of the utmost importance. In the most basic way, we are trying to simplify our data summary, so all parties reviewing it can understand its meaning and value. There will always be some kind of issue regarding data collection. It is up to the respective parties to work together to identify where data discrepancies are occurring and limit them to the best of their ability.

The way we accomplish this is by using excel spreadsheets. The versatility of excel allows us to create legible graphs for analyzing the data collected. In addition, we can develop easy to follow diagrams for how the process will be improved or is currently being hindered. We use the graph to compare the old and new data generated, explain the significance between the two, and legitimize its significance. Next, we use the diagram to visually communicate how we are going to alter an old process and implement the revitalized one. This will provide leaders with a clear view into how we plan to move forward and improve the process. With the combination of the graph and diagram, we can better streamline the process by displaying the what, why, and how of our processes. Finally, the graph and diagram are attached to a point paper as supporting documentation. The paper is used to further articulate our stance by being brief, clear, and concise on the matter. From what I have experienced, it takes all three of these steps to effectively identify, obtain, analyze, and report data to support a quality management or process improvement initiative.

Reference no: EM133836508

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