Reference no: EM132242282
1. To compare the current “as-is” process with the desired process:
A. Talk with the process engineers or managers to understand what is supposed to be done.
B. Talk with operational personnel responsible for carrying out the process since they may do things differently than specified.
C. Include all the process stakeholders
D. All of the above.
2. Process Flowcharts can be used to:
A. Uncover differences in stakeholders’ perceptions of the process
B. Communicate process changes
C. Discover process complexities that contribute to variation or longer cycle times
D. All of the above.
3. A number derived from sample data which describes the data in some useful way, is called a:
A. Constant
B. Statistic
C. Parameter
D. Critical value
4. In a SIPOC, analysis, stakeholders are usually:
A. Suppliers
B. Customers
C. Suppliers and customers
D. Not considered in SIPOC