Process between middle management and top management

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Reference no: EM1386091

What do you think are the critical differences between middle management and top management in the total quality process?

Do you think top management or middle management plays a more active role in quality planning and why?

What suggestions could you make that would help the cohesiveness in the decision-making process between middle management and top management? Explain your reasoning.

Reference no: EM1386091

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