Process analysis of a problematic business process

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Reference no: EM131690104 , Length: word count:4000

Technology and Operations Management: Essay assignment

Your submission should be a process analysis of a problematic business process. Pick a process that affects you personally; it should be a process that you have experience of either managing or using in your work, preferably in your current organization. That process may involve the production of the goods or services your company sells, but it could just as easily be an internal company process, and one that may be driving you crazy.

The paper should have two clearly distinguished sections, of equal weighting. The first should be a structured and analytical evaluation of the current situation (the ‘as is') taken from your company or organization. Credit will be given for using the concepts and approaches discussed in the course. In this section, you are not to try to solve anything. All you need to do is capture the situation as completely, but as succinctly as you can.

The second section should be a discussion that works through a solution or improvement of your own devising, again applying concepts and approaches from the course. You should present your vision of the "should be" process and how it could be implemented.

Any type of operations management problem can be chosen. The problem could be capacity or productivity or quality or timeliness or anything at all. Most of these processes will involve service operations or processes internal to the company

You will be required to submit an individual assignment of a maximum of 4,000 words (including tables, figures and diagrams and excluding appendices, footnotes, and references), weighted at 100%.

My requirements/Guideline for the essay:

The proposition is that the student should apply the learning to a major initiative within operations in their own organizations or one which they knew well. The first five sessions of the course had been taught around five central operational themes: quality, operational strategy, service provision and management, the basis of operational cost and the development of improvement through operational and employee capability.

Please adopt one or some of the five themes above. Please also elaborate or illustrate "muda","bottleneck/critical path", "workflow", "learning and lack of feedback" concepts into the essay.

Reference no: EM131690104

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Reviews

mai1690104

10/28/2017 8:11:09 AM

In addition, suggest not to use any big names at all - the assignment requirements is about "preferable own organization". Manufacturing/IT project management/retail process are also okay.

mai1690104

10/28/2017 8:09:13 AM

can't use Toyota system as everyone knows it's the standard for the operation process and it's our case study that being used on the lecture. Please pick a company and solution that not from the text book please - this is still mostly copy from the text book as Toyota is the most famous case in this area. Preferable something from service industry like consulting firm if possible.

mai1690104

10/28/2017 8:00:27 AM

"The second section should be a discussion that works through a solution or improvement of your own devising, again applying concepts and approaches from the course. You should present your vision of the “should be” process and how it could be implemented." But in your draft it's about how Ford response to the solution not having "own recommendation". In addition, please do not use Ford those big names as mentioned earlier, can use the same manufacturer with unnamed approach. Suggest to carefully read the assignment requirement once again

mai1690104

10/28/2017 8:00:10 AM

The requirement is to "pick a process that affects you personally; it should be a process that you have experience of either managing or using in your work, preferably in your current organization", which means something "currently" happening, NOT 10 years ago back to 2006 as per in your essay. The requirement is also about that "the paper should have two clearly distinguished sections, of equal weighting. The first should be a structured and analytical evaluation of the current situation (the ‘as is’) taken from your company or organization. Credit will be given for using the concepts and approaches discussed in the course. In this section, you are not to try to solve anything. All you need to do is capture the situation as completely, but as succinctly as you can." But I didn't see much concepts like muda, critical path was described in your first draft, and the process flow is too simple without any time calculated/estimated on each phase to illustrate why "bottleneck" it was.

len1690104

10/25/2017 1:53:04 AM

I'm wondering if you have any expertise for operation process management essay? The assignment as well as my requirement/guideline as attached. Please provide the quote and timeline as well if available. The proposition is that the student should apply the learning to a major initiative within operations in their own organizations or one which they knew well. The first five sessions of the course had been taught around five central operational themes: quality, operational strategy, service provision and management, the basis of operational cost and the development of improvement through operational and employee capability.

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