Problem regarding the address of record

Assignment Help Business Management
Reference no: EM131103964

Normally the delivery firm does not obtain recipient signatures; deliveries are made to the address of record, regardless of the name on the package. The gift giver argued that even though the package had been delivered to the right address, it had not been delivered to the named recipient. It turns out that, unbeknownst to the gift giver, the bride had moved. It stood to reason, then, that the gift was in the hands of the new occupant at the bride's former address. The manager informed the gift giver that the store had fulfilled its obligation. The cause of the problem, she explained, was the incorrect address given by the customer. She refused to refund the customer's money and suggested that the customer might want to recover the gift by contacting the stranger who received it at the bride's old address.

ANSWER the following Questions:

1. What are the responsibilities of each party- the customer, the store and the delivery firm in this situation?

2. From an ethical standpoint, in what ways is the store manager's action right? In what ways is it wrong?

3. If you were appointed to settle this matter, what actions would you take?

Reference no: EM131103964

Questions Cloud

Aggregate demand-real gdp : How does a rise in the federal funds rate affect aggregate demand, real GDP, and the price level?
Statements regarding the economic order quantity : 5. Which of the following statements regarding the economic order quantity
Recommended change get accomplished : How would your recommended change get accomplished? What impact would the actions have on the lending ability of the banking?
Explain how using ashford university library has improved : Describe your experiences using resources, including concerns encountered when conducting academic research through the Ashford University Library. Areas of concern may include developing a research strategy, using the search function within a dat..
Problem regarding the address of record : Normally the delivery firm does not obtain recipient signatures; deliveries are made to the address of record, regardless of the name on the package. The gift giver argued that even though the package had been delivered to the right address, it ha..
What is corporate governance : a. What is corporate governance? Why is it important for board of directors to ensure good corporate governance within a company? Students need to define corporate governance concisely, and examine the ways as to how the board of directors can ensure..
Discuss the standards applicable to possible sources : Discuss the standards applicable to possible sources. Include several recommendations you would make to the manager to help solve the problem based on your research into documented best practices for similar situations. Note: You may make assumpti..
Probability of a growing economy : The firm believes the probability of a growing economy is 0.66. The firm may set the price after they know the state of the economy. What is the expected value? Round your answer to one decimal.
Studying the demographics in a region : 1. A regional planner is studying the demographics in a region of a particular state. She has gathered the following data on nine counties.

Reviews

Write a Review

Business Management Questions & Answers

  Inter-organizational relationships

Explain some of the most important inter-organizational linkages/relationships in your organization and their environments -  Inter-organizational relationships

  Predicted economic growth

Both research groups said last week that the deficit has bottomed out and will begin to rise next year. They predicted economic growth would slow this year to 2.5 percent in real terms, from a robust 3.7 percent last year." Which of the following ..

  Accurately reproduced only

In the E-SIGN Act for an e-document to be enforceable it need be in a form that can be: Accurately reproduced only. Accurately reproduced and retained.

  Define statistical calculations use employee salary data set

All statistical calculations will use Employee Salary Data Set. Using the Excel Analysis ToolPak or the StatPlus:mac LE software function descriptive statistics, generate and show the descriptive statistics for each appropriate variable in the samp..

  Explain some research and come up with a real example

Explain some research and come up with a real example of how effective decisions can positively impact the business

  Implementing organizational change

what factors help you to determine which are most needed

  Specific enforcement of the agreement and costs

XYZ sues ABC in district court for breach of contract. XYZ is seeking specific enforcement of the agreement and costs. XYZ claims that ABC is bound by the actions of its agent, Mr. Jones. ABC contends that Mr. Jones was not an agent of ABC. ABC st..

  Examples of roles that are filled by employees

What are specific examples of roles that are filled by employees and others that are filled by independent contractors? Use examples from your employer, industry, or an employer or industry with which you are familiar. What do the employees and indep..

  What market price would be paid for this note by an investor

What market price would be paid for this note by an investor who requires a 12% yield on his investments, compounded Quarterly?

  Illustrate what explanation can you give for this

Many national leaders are regularly re-elected while there is greater turnover of leaders at the local level. Illustrate what explanation can you give for this?

  Explain how employees react in situations where dilemma

Organizational culture refers to the core values shared by the company’s top-level managers but not necessarily accepted by lower-level employees who are often transitory and not committed to the organization.

  Explain the concept of selective exposure

Explain the concept of selective exposure and explain why it is important to marketers

Free Assignment Quote

Assured A++ Grade

Get guaranteed satisfaction & time on delivery in every assignment order you paid with us! We ensure premium quality solution document along with free turntin report!

All rights reserved! Copyrights ©2019-2020 ExpertsMind IT Educational Pvt Ltd