Problem of inseparability of services

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Reference no: EM131269556

1. Many hotels use _______ to overcome the problem of inseparability of services.

A. point-of-purchase displays

B. satisfaction guarantees

C. promotional discounts

D. perishability gap analysis

2. Cool's Pools charges $100 for deliveries within 30 miles and $300 for deliveries 31 to 70 miles away from their factory. The company is using a _______ pricing tactic.

A. cumulative

B. zone

C. noncumulative

D. uniform delivered

Reference no: EM131269556

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