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Building and using knowledge bases have become widespread in the customer support area, where the need is great and the potential benefit is high. While customer support has become a focal point for knowledge creation and use, other departments in an organization are now contributing to, and retrieving knowledge from, the knowledge bases being developed. These knowledge bases are becoming more corporate-wide repositories, with some companies even making the knowledge directly available to customers and consumers. CBR has become a useful tool to provide the representational framework and the search mechanism for these knowledge bases. As companies desire to create and distribute these knowledge bases globally, a number of key issues in authoring, distributing, localizing, maintaining and managing the whole process have become increasingly more critical to the overall competitiveness of any MNE. If you were the CEO of a large MNE, how would you address and priritize such issue keeping in mind a customer focus?
Which of the following is true of involuntary liquidation petition?
How do the moving averages for the same values of m compare between a trend-moving average and a centered-moving average. Explain how these moving averages can assist a stock analyst in determining the stocks' price direction. Provide a detailed ex..
Determine the following: a. The optimal order quantity. b. The number of orders per year.
What are the 3 different types of discharge (Employee dismissal) in organization? Causes, concerns? What is the Layoff (economic Factor)? Misconducts? Incompetency? What are the 8 responsibilities of a manger in Layoff?
A computer has three main modules that have individual reliabiliities of .80,.90, and .90. Because of recent failures, management is now considering adding redundancy. Determine the reliability of the system with backups under these conditions: Each ..
Discuss the ethical issues face by the owner and the accountant. How should they be resolved?
How to Monitor employee performance through the control function of management. How to Communicate the change process at both a strategic and tactical level. Why do most people think of marketing as merely selling or advertising and how is this view ..
Identify the name of your industry. Locate the industry 6-digit NAICS code.
Think about a time when you were required to accomplish a new or non-routine task at work that had the potential to cause injury or illness. Discuss how a management of change process could be used to reduce the risks. Who would be involved in the..
Jack is a maintenance supervisor at a large petroleum refinery in Texas. His friend, Ronald, who works at another refinery in Louisiana, informs Jack about a vacancy for a maintenance manager's position at the Louisiana refinery and asks him to apply..
Write a letter of proposal to a local retailer to carry a specific product or provide a specific service. Gather data from friends, family, coworkers and other target market consumers to justify the need for the product in this specific retail locati..
How do ethical issues impact organizations and operations? Include an example seen in the workplace, in the news, etc. that relates to real-life situations.
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