Prepare questionnaire to access customer satisfaction

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Reference no: EM133970508

Question

Prepare a questionnaire to access customer satisfaction of a fast food restaurant. The survey should measure the food and service quality of the restaurant. Assume that you will use online software to make the survey. The survey link will be provided to each customer after each transaction through email, whatsapp or SMS. What tactics can you use to motivate customers to participates? Also what should be the flow of the survey to ensure that you will receive the relevant information even if respondents don't complete the entire survey?

Reference no: EM133970508

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