Poor listening habits, Poor Listening Habits: Everyone is

Poor listening habits

Assignment Help Operation Management

Reference no: EM132188883

1. Poor Listening Habits: Everyone is guilty of not listening effectively from time to time. Below is a list of 5 poor listening habits. Look through this list. Which of these habits are you guilty of? How would you react if someone you were speaking to committed one of these bad habits?

Jumping to conclusions

Interrupting the other person before he or she has finished what he or she wanted to say

Thinking about your reply instead of listening to what the other person is saying

Changing the subject to something you want to talk about

Providing advice when it is not asked for

2. A good service guarantee:

a) Is often an advertising gimmick

b) Is an honest assurance that the customer will be satisfied

c) Has many stipulations and conditions

d) Costs a lot

3. What is one thing a salesperson can do to improve their sales presentation?

4. Acquiring, developing, and managing a project team are important processes of project human resource management. Identify tools and techniques a project manager may use to optimize project members performance. Explain the logic behind your opinion.

Reference no: EM132188883

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