Photograph showing two professionals

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Photograph showing two professionals discussing something and a third professional standing away from them and her look indicates that she is upset Today's work environment requires both interpersonal and interdepartmental communication. When either type of communication breaks down, the potential for conflict increases. Identifying and understanding why disputes arise provides experience to manage conflict in the future.

For this activity, you will discuss a first-hand account of a workplace conflict you experienced or observed. Consider the sources of the conflict, the role of interpersonal and intrapersonal perceptions, and incompatible goals in that conflict. If the conflict was settled, examine how and why it was resolved. If it wasn't resolved, discuss how it could have been settled.

You must support your position using appropriate sources that are properly cited. The paper will be approximately 2-3 pages in length (not including title and reference page). The paper must be formatted according to the APA standards (6th Edition) including the title and reference page.

Short Papers MUST include the following sections:

Title Page: Include name, paper title, course title, instructor's name, and date.
Introduction: Discuss the purpose of the paper in succinct, declarative sentences. The introduction should offer a preview of the paper, its value, and be based upon the concepts studied in the course.
Content: This section should include 3 elements: (a) a brief examination of the issue, concept, or consequences of actions taken, (b) the concepts or theoretical applications that pertain to this topic, and (c) a discussion of your position on this topic, supporting your argument from the text or other appropriate sources. It is highly recommended that you make use of appropriate headings to guide your reader.
Conclusion: Include a summative paragraph which includes a restatement of key points in your discussion.
References: A minimum of two references (not including your text) MUST be used to support your discussion. Document all sources according to the APA format (6th Edition).

Reference no: EM13499321

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