Reference no: EM131123027
Please answer each question~! this is just discussion question~! (operations management course). 1 or 2 paragraph will be fine~! show your own work! NO PLAGIARISM~! will check ~!
1. Using whatever "market research" techniques you feel are appropriate, define a set of customer attributes for (a) purchasing books at your college bookstore, (b) a hotel room used for business, and (c) a college registration process. How might QFD (quality function deployment) be used to design these services? Define a set of "hows" and try to construct the relationship matrix for the House of Quality for each of these examples.
2. The kaizen philosophy seeks to encourage suggestions, not to find excuses for failing to improve. Typical excuses are "If it's not broken, don't fix it", "I'm too busy to work on it", and " It's not in the budget." Think of at least five other excuses people give for why they don't try to improve.
3. What is lean thinking? Describe some of the popular tools used in lean applications.
4. Think of a product or service you have purchased recently. What aspects of the product or service design made it attractive?
5. Describe one good and one bad service experience that you encountered. How did this change your perceptions of the company?
6. What factors have led companies to pursue a strategy based on quality?
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Identify three defenses to criminal liability
: Identify three defenses to criminal liability. Explain each defense, and the scope of its applicability. Identify the three inchoate offenses we covered. When do each apply? Explain.
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Graph the damped frequency
: The system consists of a single mass of M = 1 kg having a spring constant k = 10 N/m with a damping ratio ζ that varies from 0 to 2. Graph the damped frequency ωd as a function of damping ratio ζ as ζ goes from 0 to 2
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How the country economic and social policies influence
: Financial System and Economy. How the country's financial system affects gross domestic product, inflation, interest rates, and unemployment. Risks. How your firm can reduce the risks of locating a manufacturing operation in a foreign country.
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Who conducts the training and how often is it delivered
: Who receives the training in the organization and what are the topics? What are the typical steps in the training process in your organization? How are your training efforts evaluated for effectiveness and efficiency?
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Philosophy seeks to encourage suggestions
: The kaizen philosophy seeks to encourage suggestions, not to find excuses for failing to improve. Typical excuses are "If it's not broken, don't fix it", "I'm too busy to work on it", and " It's not in the budget." Think of at least five other ex..
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Divisional income statements
: The following data were summarized from the accounting records for Jersey Coast Construction Company for the year ended June 30, 2016:
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Purchasing the software package
: It would cost us $800,000 to build this system, but we can purchase an equivalent package for $125,000. Therefore, we can save the organization $675,000 by purchasing the software package.
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Willing to pay for this investment
: Flaherty is considering an investment that, if paid for immediately, is expected to return $140,000 five years from now. If Flaherty demands a 9% return, how much is she willing to pay for this investment?
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Markets and consumer preferences change
: A&A is a company that is going through a series of transitions as markets and consumer preferences change. Assume that you have been appointed CEO of A&A. Operate as a transformational leader and develop a new vision for A&A that defines its fut..
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