People in many locations and of diverse backgrounds

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1. Even non-technology companies like GE and Sears are engaged in      by using open source software, releasing the code and allowing anyone to develop applications with. This approach reduces costs and reduces the time it takes to bring a product to market.

a. an ambidextrous approach

b. internal coordination

c. open innovation

d. a new venture team

2. The company has grown rapidly, and the expanded workforce includes people in many locations and of diverse backgrounds, leading to conflict.

a. training

b. organizational development

3. Managers of a manufacturing enterprise need to learn the Six Sigma method to improve quality so they can lead quality improvement projects.

a. training

b. organizational development

4. Which of the following statements is true of the corporate strategy of an organization?

a. It addresses how the organization will manage its basic functional activities, such as marketing, finance, operations, research and development, and human resources.

b. It deals with how the organization will compete in each market where it conducts business.

c. It should be closely tied to the human resource management practices within the organization.

d. It can be pursued using the adaptation model, which allows managers to match the organization's strategy with the basic conditions of the environment.

5. In the context of the different models of the turnover process, _____ is an event that can be either positive or negative but is so profound that it causes an employee to think about the organization, the job, and how he or she fits with both.

a. functional turnover

b. a realistic job preview

c. organizational alienation

d. a shock

6. Kia's company has set a new operational goal for her work group: "Eliminate overtime." Which action by Kia demonstrates adherence to her work group's operational plan to achieve this goal?

a. Creating a new process for authorizing vacation requests.

b. Documenting policies and procedures about overtime use.

c. Discovering daily and weekly resource scheduling roadblocks.

d. Asking for quality circle input about budget variances.

Reference no: EM132303949

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