Pay special attention to culturally unique aspects of job

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Rank the best practices provided in order of importance, based on their priority within a global organization. Give a brief explanation as to why you ranked them that way.

1. Start with a needs assessment, and pay special attention to culturally unique aspects of the job.

2. Cognitive learning outcomes are necessary, but not sufficient… develop skill-based and affective outcomes too.

3. Use culture-generic training, especially if trainees could potentially be interacting in multiple cultures.

4. When using culture-specific training, match the design of training and learning outcomes to the work situation.

5. Use longer, more complex training for longer, more complex assignments.

6. Don’t waste time … individualize training to the trainee (if possible).

7. Provide trainees with an advanced organizer… use a guiding theoretical framework.

8. Get the best of both worlds … use an integrated training approach.

9. Make sure learning occurs during training… provide developmental feedback on intercultural competence throughout.

10. Evaluation of intercultural competence training should go beyond smile sheets … assess multiple outcomes with multiple methods.

Reference no: EM131627235

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