Part of the rotary international four-way test

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Reference no: EM132271291

1. ________ refers to the way in which managers design their firm to achieve the organization's mission and goals.

Organizational support

Organizational communication

Organizational temperament

Organizational structure

2. The ________ consists of a sender who encodes a message and transmits it through a channel to a receiver who decodes it and may give feedback.

communication process

reception process

verifying process

filtering process

3. In the context of the communication process, ________ is the sender's process of putting a message into a form that the receiver will understand.

encoding

decrypting

transmitting

decoding

4. Which of the following questions is part of the Rotary International four-way test?

Is it fair to me?

Is it the truth?

Will it be beneficial to me?

Does it break any laws?

5. "Hi, Sam, how are you? How did you like our new product range?" Identify the flow of organizational communication in this example.

Downward vertical communication

Upward vertical communication

Horizontal communication

Grapevine communication

6. Which of the following statements is true of global ethics?

Managers using universalism would give bribes in some countries.

Questions related to what is ethical and not ethical always have simple answers.

It is unethical to give bribes in America.

All countries follow similar levels of ethical standard.

7. "I will give you the performance scores based on the quality of your files. Please send the files to me once they are completed." Identify the flow of organizational communication in this example.

Grapevine communication

Vertical communication

Horizontal communication

Lateral communication

8. Which of the following is the final step of the communication process?

Feedback

Encoding

Decoding

Receiving

9. "Dharma, can I have Jones in my office in 15 minutes? Please ask him to bring the quarterly report along." Identify the flow of organizational communication in this example.

Upward vertical communication

Horizontal communication

Grapevine communication

Downward vertical communication

10. The grapevine is ________.

the informal vehicle through which messages flow throughout an organization

also called upward communication

best used for downward vertical communication

a useless organizational reality

Reference no: EM132271291

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