Reference no: EM132370248

Question 1

Effective communication with stakeholders should be part of a crisis management plan. Stakeholders may be internal or external. Which one of the following is a group of internal stakeholders?

Suppliers

Employees

Public officials

Customers

Question 2

A fire caused significant damage at Gayle Bakery Products retail store. Management is organizing security to restrict access to the site and is beginning salvage operations. Gayle Bakery Products is in which one of the following stages of strategic redeployment planning?

Alternative marketing stage

Communication stage

Contingency production stage

Emergency stage

Question 3

In many organizations, disaster recovery is still considered a function of which one of the following departments?

Facilities

Customer service

Accounting

Information technology

Question 6

Wendell Electrical Supply is developing its business continuity plan. As part of the crisis communications component of the plan which group of stakeholders should to be kept informed about strategic exposures and governance issues?

Secured lenders

Board of directors

Suppliers

Customers

Question 5

Enterprise assessment involves:

A hazard assessment by functions that examines their specific location and its relationship to business continuity.

A global assessment of risks that could affect the organization's overall business go

An assessment by risk owners at risk centers of risks associated with particular sites.

An assessment of a project's capabilities, resources, and limitations with regard to a viable recovery strategy.

Question 6

Funk Industries fabricates custom display tables for trade show displays. The company has established a second site that includes all production equipment that duplicates the primary production site. Staff and production can be relocated to the second site if operations are disrupted at the primary site. Which one of the following continuity plan strategies is Funk Industries using?

Split operations model

Contingency model

Alternative site model

Active backup model

Question 7

Hammond Manufacturing makes trash collection bins. The company keeps spare parts on hand for its machinery so it can make repairs quickly if parts need to be replaced. Which one of the following disruptions to the supply chain is the Hammond Manufacturing trying to mitigate by keeping spare parts on hand?

Infrastructure failure

Sole source supplier

Production bottlenecks

Machinery breakdown

Question 8

Drake Drilling Company has in place a reciprocal arrangement with another company to perform necessary functions in the event of a disruption of operations. As a strategy for addressing a disruption of operations, which strategic option is Drake Drilling using?

Transfer processing

Insurance policy

Loss mitigation

Termination

Question 9

Which one of the following is a potential opportunity that an organization may uncover while assessing the risks of disruption in its supply chain?

Decreased net revenues

Decreased accounts receivable collection ability

Increased interdependencies among different industries

Increased inventory and storage

Question 10

An organization must assess supply chain risk by examining both internal and external exposures and vulnerabilities. Which one of the following would be considered an external exposure?

Infrastructure

Information technology

Production bottlenecks

Change in demand level