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Let's say that you are the owner of a small construction business. You are hired by another local firm to construct a warehouse. Soon after you complete the building, you are served by local law enforcement, and discover that a lawsuit has been filed against you by the firm that hired you for shoddy work. Using the concepts from this chapter, explain in detail the procedural side of where you go from there. In other words, explain step by step what happens next once you have been served and summoned to appear in court.
How do ERP and CRM help a company. What are the drawbacks to setting up those different types of systems in a business. What direct effects do these systems have on customers.
Select two fast food restaurants and evaluate them in terms of service quality. Suggest ways to improve the service quality.
The manager at the local store of a national home improvement chain is studying their inventory system. He has chosen one high volume product as the first product to examine. The historical supply and demand data for this item has indicated a constan..
Analyze the major laws affecting the health care workplace and discuss where the greatest need for reform lies (be sure to include the presence of unions - or their absence - in your discussion).
As organizations restructure and cut back on staff, a burden is placed on the employees who remain. Imagine that you work for an organization that has just cut back on staff and you, a remaining employee, are feeling overburdened with the extra work...
What is the difference between a movement along and a shift of the demand curve? What is the effect on the equilibrium price and quantity that results from an increase in demand, supply, and both? Provide examples for each instance. What is the role ..
Many students, in responding to Lasswell's quote, described elements of delivery in the section on channels. The channel in communication is the "how"- how was the message structured based on the ways the audience can appreciate it. Check out the "t..
Do you believe there are differing viewpoints on culture and ethics depending on generational differences? (For instance, would a Baby Boomer view an ethical issue differently than a Generation Xer?) Explain.
In discussions of business and society, why is there a tendency to focus on large firms rather than small or medium-sized firms? Have the corporate ethics scandals of the past decade affected small and medium-sized firms? If so in what ways have thes..
Determine which class protected by Title VII of the Civil Rights Act of 1964 had the greatest impact on the workforce of the 20th century. Next, determine which class might have the greatest impact on the workforce of the 21st century. Support your p..
Why is it important to take into account the views of operations, marketing, finance, and legal when working on strengthening e-business capabilities? Be specific - no vague generalities,
Today, some companies are considered weak in “cost advantage”. Define “cost advantage and provide two examples of sources of “cost advantages”.
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