Reference no: EM132204902

Roll over each name to read a description. Decide if each person is performing the duties of a first-line manager, a middle manager, or a top manager. Then drag each name to the correct column on the right.

Micheal works at a computer company. He is responsible for 15 fields service technicians, overseeing the quality of their work and the level of customer service they provide. (First-line/Middle/Top Manager?)

Dana performs an analysis on the efficiency of the sales department at a real estate company and makes recommendations to her boss, Bill, on which goals should be changed. (First-line/Middle/Top Manager?)

Rochelle is the head nurse of the obstetrics department at the hospital. Her responsibilities include staffing and establishing her employee's shift dates and times. (First-line/Middle/Top Manager?)

Renee is ultimately responsible for the success or failure of the company. She meets with other employees and investors to review the organization's performance.(First-line/Middle/Top Manager?)

John sets forth a vision for his promotional products organization as to what goods should be produced and communicates that vision to his employees. (First-line/Middle/Top Manager?)

Cole is a manager of a manufacturing facility, one of four operated by his employer. His responsibilities include examining the efficiency of each of his departments.(First-line/Middle/Top Manager?)

Brian works at a T.G.I. Friday's. He is responsible for a day shift, and currently is examining the restaurant's utility bills to see how he can help the restaurant save money.(First-line/Middle/Top Manager?)

Jose is the head mechanic of a new automobile dealership. He is in charge of making sure his employees perform superior service work on client's vehicles.(First-line/Middle/Top Manager?)

Jessica works for a hearing-aid manufacturer. She decides how the manufacturing and marketing departments of the organization should interact with each other.(First-line/Middle/Top Manager?)