Outline program to manage guest relations

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Outline a program to manage guest relations. describe the history and reality of TQM as it relates to the hotel business. Do you belive in TQM? defend you answer. (Hospitality management related) can be related to any industry within that topic.

Reference no: EM131723509

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Outline program to manage guest relations : Outline a program to manage guest relations. describe the history and reality of TQM as it relates to the hotel business.
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