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Primary Task Response: Within the Discussion Board area, respond to the following questions with your thoughts, ideas, and comments. This will be the foundation for future discussions by your classmates. Be substantive and clear, and use examples to reinforce your ideas.
The Importance of Training
Organizations are challenged with the importance of training. Consider the following scenario:
Johnson Telecommunications has seen an increase in employees leaving the organization (turnover rate) over the past 6 months. Based on the results from the exit interviews, it is apparent that training needs to be redesigned for their current customer service personnel and new employee hiring in this area.
Using LinkedIn or another Internet search, research the essential elements to be an effective customer service representative. For example: What are the necessary skills one must possess? How can you further engage your customers? What do customers want? What does loyalty look like? What about customer satisfaction? Are traits, skills, and attitude important? What else can you think of?
After transferring the funds back to the United States, what was the investor’s return on her $260,000?
During September, Excom sold 640 radios for $40 each. For what amount in September would Excom debit Product Warranty Expense?
The real risk-free rate is 3%, and inflation is expected to be 2% for the next 2 years. A 2-year Treasury security yields 8.7%. What is the maturity risk premium for the 2-year security?
The stock price of a firm was $25 and on january 4, 2016, it reduced to $19. which of the following is a probable reason for the decrease in the stock price.
Discuss the various uses for break-even analysis and what factors would cause a difference in the use of financial leverage for a utility company?
Your firm is contemplating the purchase of a new $610,000 computer-based order entry system. The system will be depreciated straight-line to zero over its five-year life. It will be worth $66,000 at the end of that time. At what level of pretax cost ..
What is the break-even point? Illustrate by means of a chart. What is the firm’s gain or loss at sales of 8,000 watches? At 18,000 watches?
Given the following information calculate the expected rate of return for a portfolio with the following stocks: Target earning 6%,,Wal*Mart earning 10%, Delhaize earning 4%. What is the expected rate of return for the portfolio?
Your company does business in the four countries noted below and maintains money market and marketable securities accounts at reputable banks in each country.
How does the formula used by a given social security system affect the benefits of the system?
Determine the AW (annual worth) that corresponds to the economic service life of the equipment, using a rate of 8%
The four most important financial statements provided in annual report are balance sheet, income statement, cash budget, and statement of Stockholders equity.
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