Reference no: EM132453650
BSBINN601 - Lead and Manage Organisational Change - Choice Business College
Assessment Problem 1
Performance objective
The candidate will demonstrate the ability to determine strategic change requirements and opportunities; and to develop, implement and evaluate change management strategies.
Question 1. Describe a process / steps that you should follow when dealing with change management
Question 2. Describe the three phases in an Organisational Change Management Life Cycle
Question 3. How could you ensure senior management reinforces your change management program?
Question 4. Describe briefly how you could use David Kolbs Learning Styles when encouraging change
Question 5. What are the 5 stages of change as implied by the Kubler-Ross Model
Question 6. Why might people resist change? Give reasons.
Question 7. Describe why a person's family upbringing may affect how they respond to change.
Question 8. Describe at least 3 (three) different reasons why people may react differently to change
Question 9. Describe any three (3) different ways people may react to change
Question 10. Describe in detail how you can lead employees through organisational change.
Question 11. What impact does organizational behaviour have on change strategies?
Question 12. Describe 4 different ways the external environment can affect change strategies?
Question 13. Describe what you should include in each of the following change management plan components.
Question 14. List 5 other components of a change management plan that are not covered in the previous question.
Assessment Problem 2
Project report: Identify change and develop change management strategy
Performance objective
The candidate will demonstrate the ability to determine strategic change requirements and opportunities; and to develop, implement and evaluate change management strategies.
Scenario: BD Corp
Problem:
Your Problem is to develop a comprehensive change management plan for the organisation.
This plan will:
• Confirm the business or organisations vision and mission;
• Include relevant organisational values
• Identify and consider strengths and weaknesses of existing and potential competitors and allies
• Analyseorganisation's strengths, weaknesses, opportunities and threats through a detailed SWOT analysis
• Document relevant research and background for inclusion in the strategic plan
• Formulate strategic objectives and strategies needed for the future
• Detail each strategy with an assigned priority, a timeframe, responsible parties and measurable performance indicators
• Provide for due diligence
Your aim is to identify any change requirements / opportunities that can be established within BD Corp.
You will also need to
• Ask further questions as needed directly to your CEO (role-played by your assessor). Remember, your CEO is a busy person, so you must be prepared during all communications.
• Monitor the trends within the external business environment (other corporate training organisations)
• Consider performance gaps / business opportunities or threats / or management opportunities
• Review and prioritise all change requirements
Once you have identified an appropriate change requirement / opportunity, you are to develop a change management strategy. This strategy must include:
• A situational awareness that
• Discusses your change characteristics
• Identifies and describe your organisational attributes
• Identifies your impacted
• A supporting structure
• Team structure
• Sponsor coalition
• A strategy analysis including
• Risk assessment
• Anticipated resistance
• Special tactics
• A cost benefit analysis for high priority change opportunities
• A change management project plan
• Relevant communication / education plans
Assessment Problem 3 Role play: Prepare and implement change management plan
Performance objective
The candidate will demonstrate the ability to determine strategic change requirements and opportunities; and to develop, implement and evaluate change management strategies.
Procedure
Following Assessment Problem 2, you are required to prepare for and implement your change management plan in part.
Your implementation will encompass running a meeting for your team in which you:
• Explain and discuss the change management plan in detail
• Allocate responsibilities for at least 2 different strategies outlined within the plan
• Instruct / mentor each person to whom you have allocated a responsibility to, to ensure they understand and are empowered to perform their allocated Problem
• Allocate / assign resources to the team
• Discuss and agree on reporting protocols to be followed throughout the change management process
It is important that you are prepared for this session, ensuring you:
• prepare for the session to ensure everything is covered
• develop and provide relevant documentation / supporting materials to your team
Problem:
You are to submit the following
• Your meeting plan,
• Copies of documentation provided to employees
Note: Need Assessment Problem 2 and 3 only
Attachment:- Lead and manage organisational change.rar