Orders promptly is important factor in customer relations

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Question

The Instant paper Clip Company sells and delivers office supplies to various companies, schools, and agencies within a 30-mile radius of its warehouse. The office supply business is extremely competitive, and the ability to deliver orders promptly is an important factor in customer relations. The manager of the company wants to be certain that enough drivers and delivery vehicles are available so that orders can be delivered promptly. Therefore, the manager wants to be able to forecast the number of orders that will occur during the next month, i.e., to forecast the demand for deliveries. From records of delivery orders the manager has accumulated data for the past ten months. These data are shown in the worksheets named MA and ES. The manager wants your help in fitting different models (Moving Average and Exponential Smoothing) to help forecast demand for deliveries.

Reference no: EM133871466

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