Opportunities to listen be built into managers daily routine

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Reference no: EM132250505

1. Which author wrote “… opportunities to listen be built into managers’ daily routine”?

Geraldine Hines

Jack Welch

Tom Peters

L. Ron Hubbard

2. A macro-listening climate is designed to do what?

Create an atmosphere to promote communication

Link communication to bonuses

Offer discussions only after work hours

None of the above

3. Which of the following is a barrier to listening?

Motivation

Willingness

Time

All of the above

4. ISO 9000 currently requires _____ of a certified organization.

A. quarterly reporting

B. product diversity

C. annual audits

D. a minimum of four supervisory levels

E. continuous improvement

5. The Commercial Invoice has a line item for one Customs Classification of goods. Which of the following is Not required by Customs for the Line Item

HS classification for the line item

Value of the goods in the line item

Company Material internal warehouse location

COO

Reference no: EM132250505

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