Operations plan-process map for online car rental services

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Reference no: EM132188780

1. Create an operations plan and a process map for an online car rental services.

Describe the service, a process flow diagram of the service, a process analysis of the services In undertaking the process analysis, use applicable techniques such as House of Quality, queuing calculations,

2. Explain your reaction to the following statement:

“End users should not participate in product evaluations because they cannot be objective about technology products and standards.”

3. In your own words, define “benchmarking” and explain a process you would use to benchmark your company’s safety training program.

Reference no: EM132188780

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