Operations management via product design and service design

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Reference no: EM132203375

Product and Service Design

The two perspectives of operations management are products and services. This week, you will look at the element of design applied to operations management via product design and service design.

Please answer the following together, in a single original post:

When it comes to design process, an effective design process is that it matches product or service characteristics with customer requirements, ensures that customer requirements are met in the simplest and least costly manner, reduces the time required to design a new product or service, and minimizes the revisions necessary to make a design workable

1. Product design defines the appearance of the product, sets standards for performance, specifies which materials are to be used and determines dimensions and tolerances.

-Select one element of product design and apply it to a product you would like to see created in the marketplace. (Can be anything that would be in the United States)

2. Select one element of service design and apply it to a real world scenario you have observed recently in a local business environment. (Can be anything that would be in the United States)

3. Please list references and in-text-citations.

Reference no: EM132203375

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