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Willow Brook National Bank operates a drive-up teller window that allows customers to complete bank transactions without getting out of their cars. On weekday mornings, arrivals to the drive-up teller window occur at random, with an arrival rate of 24 customers per hour or 0.4 customers per minute. In the same bank waiting line system, assume that the service times for the drive-up teller follow an exponential probability distribution with a service rate of 30 customers per hour, or 0.5 customers per minute. Determine the following operating characteristics for the system:
The average number of customers waiting. If required, round your answer to four decimal places.
Lq =
The average time a customer spends waiting. If required, round your answer to four decimal places.
Wq = min
The average time a customer spends in the system. If required, round your answer to the nearest whole number.
W = min
Operations Management is about a book review. Title of the book is "Goal". This book has been written by Dr. Eliyahu Goldartt. The book has been appreciated by many as one of those books which offers an insight into the operations and strategic capac..
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An analysis of the holding costs, including the appropriate annual holding cost rate.
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Compute the Optimal Order quantity of DVD players. Determine the appropriate reorder point.
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Ccompare the effectiveness of different leadership styles in different organizations
Be able to understand the concept of risk, roles and responsibilities for risk management and risk management tools and models.
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