One qualitative and one quantitative

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A bank manager notices that by the time customers get to the teller, they seem irritated and impatient. She wants to investigate the problem further. So, she hires you to design a research project to figure out what is bothering the customers. Your task is to design two studies: one qualitative and one quantitative. (Important note: Make sure you understand the differences between qualitative and quantitative researches prior to participating in this discussion.)

Reference no: EM132182965

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