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1. Which of the following statements is true of today's consumers in the U.S.?
a. They are conserned about the nutrition in their food.
b. They tend to choose products that are expensive
c. they emphasize more on a product's price than its quality
d. They seldom give preference to brand names
2. One of the key advantages of a franchise is:
1. receiving management and marketing expertise from the franchisor.
2. fewer restrictions on selling than in other forms of businesses.
3. lower start-up costs than all other businesses.
4. getting to keep all the profits of your business after taxes.
Which of the following statements about the Kanban System are accurate? Deploying the Kanban system leads to pulling work through the system instead of pushing work.
What can the leadership of an organization do to ensure that quality issues, when they happen, reach the appropriate level of leadership? Link your response to the development of a robust quality strategy and the quality award process
From an employer perspective, how do you manage expectations and equity around merit and equity? What are some factors to consider to keep high-level performers engaged.
An orthopedic group in Virginia has decided to conduct a survey of referral physicians. The results, which are posted on the group's Web site, indicate the level of customer satisfaction. The group has also posted comments that some of the physicians..
Write an awareness objective for a newly formed adolescent chemical dependency program whose target market consists of judges and social workers who refer to the facility. How would this objective change for the trial level of the hierarchy of effect..
Speedy Oil provides a single-channel automobile oil change and lubrication service. Customers provide an arrival rate of 2.5 cars per hour. The service rate is 5 cars per hour. What is the average number of cars in the system? What is the average tim..
A manager of an inventory system believes that inventory models are important decision making aids. While often using an EOQ policy, the manager has never considered a back-order model because of the assumption that back-orders were “bad” and should ..
Discuss the importance of employees and information technology in the delivery of service quality. Use two examples of service firms to help support your discussion. Differentiate between value-creation (core) processes and supporting processes. Prov..
Select two stores you shop at, and state how they compete.
As a consultant, you have been asked to generate a unit demand forecast for a product for year 2014 using exponential smoothing. Actual demand in year 2013 was 941, but the forecast for that year was 1,071. Using these data and a smoothing constant a..
When a project is somewhat similar to an old project, it is a good idea to use the exact same plan(project?) over again. The scope statement specifies the main areas of work to be performed, and the intended deliverables for n times. At least two sco..
How does Costco’s business model differ from that of traditional discount retailers? Is this model likely to be more successful in the coming years?
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