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2. (20 pts) One Hour Loan offers customized loans. Customers call a toll free number with a specific loan request, and obtain a response within an hour. One Hour Loan's business process includes five activities which must be conducted in the sequence described below. (The time required for each activity is shown in parenthesis):Activity 1: Answer customer call and record key information. (4 minutes)Activity 2: Gather and format the information (obtain credit scores, organize customer specific needs) for analysis (5 minutes)Activity 3: Analyze the information: Check the credit worthiness, and decide loan amount and APR to offer. (7 minutes)Activity 4: Perform final checks on loan offer (2 minutes)Activity 5: Call customer back with the new loan offer and close. (4 minutes)The whole process is conducted by three workers in a worker paced line. The assignment of tasks to workers is the following:W1 does Activity 1.W2 does Activities 2 and 3.W3 does Activities 4 and 5.a. What is the bottleneck of the process?b. How much time will it take to process 100 loans? (Assume that the process starts with a stable production line)c. What is the utilization of worker 3? (You can assume that the process operates at capacity and you do not have to consider any empty system effects)d. What is the average labor utilization of the workers? Assume the process operates at its capacity and there are no empty system effects.
A project manager must consider several components when overseeing the planning process of aggregate operations; specifically, whether such components are factors that are internal or external to the organization. Which of the following factors wo..
Assuming that units in inventory are valued (based on COGS) at $500 per unit and are sold at $800, how fast does the company turn its inventory?
A company has m manufacturing facilities. The facility at the ith location has capacity to produce bi units of an item. The product should be shipped to n distribution centers. The distribution center at the jth location requires at least aj units of..
Human resources has been asked to put a plan together in cooperation with the organization's other disciplines (finance or accounting, administration, operations, customer service, marketing, and so on) for a four percent staff reduction.
what will happen to Davis's utilization? What will happen to the average time that a package spends in the container?
A car rental agency uses 96 boxes of staples a year. The boxes cost $4 each. It costs $10 to order staples, and carrying costs are $.80 per box on an annual basis. Compute the annual cost of ordering and carrying the boxes of staples
Determine the hourly capacity of each process stage and the number of machines needed to meet an output rate of 20,000 units per hour. How does facility layout impact your numerical analysis and process efficiency? Explain.
1.Why should one begin a case analysis with a financial analysis? When are other approaches appropriate? 2. When should you gather information outside a case by going to the library or using the Internet? What should you look for?
Instructions: Assume you are given the task of developing retail packaging for a new product. The product and package will be produced in a small town in China and then shipped and sold in the United States.
The government, from the national level to the local level, plays an important role in how products are acquired, consumed, and disposed. Your textbook touches on how the government makes use of consumer behaviour, as well as the role of public polic..
Discuss the features of the Clinton health care reform plan and provide reasons why it failed and describe the influence of the various interest groups and governmental entities during this process. Make sure to discuss both the policy process and..
What transaction costs are incurred by these outsourcing arrangements and why do they arise? What are the offsetting benefits from IT outsourcing?
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