Reference no: EM132259984
1. No food or beverage should be issued to any server unless the server first
A. collects the amount of the sale from the guest being served,
B. completes a deposit slip
C. records the sale on a guest check
D. requests the item from the kitchen or bar
2. One primary goal of long-range budgets is to communicate a realistic picture of a business’s future financial performance to the business’s owners and investors
True
False
3. Which step should managers complete last when developing a task training program ?
A. Present the training session
B. Retrain at the proper interval
C. Determine how the task is to be done
D. Evaluate the effectiveness of the training
4. You have chosen the instructional design for the new training program you are responsible for. In order to ensure that the training program will meet its objectives it is important to do the following before implementing the program company-wide:
a) assess employee socialization
b) decide whether computer-based training is appropriate
c) conduct a job analysis
d) conduct a pilot study with a small group of employees and assess the results
e) do a needs assessment