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Nine conflict-resolution techniques

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As a manager of people, it is inevitable that you will have to deal with conflict issues. In our studies, we have identified the need to resolve conflict when it is seen to be counter to the organization's goals, and in some cases, to stimulate conflict to arrive at organizational goals or increase performance. Select any two of the nine conflict-resolution techniques. Explain how each technique could be used to reduce or eliminate conflict. Provide an example scenario for each. Select one of the four conflict-stimulation techniques. Explain how that technique could be used to improve a group's performance. Provide an example scenario.

Reference no: EM131256885

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