Multiple patient handoffs by health care professionals

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1. One of the complexity in Healthcare industries is the multiple patient handoffs by health care professionals. Give at least three examples of such handoffs and explain the problems from each one in the implementation or practice of Lean in Healthcare.

2. Who are the customers in a Hospital, in a Pathological Lab, in a Radiological Service provider, An Ambulance Services organization, a Pharmacy, a primary care Physician and a Specialist? Can you establish linkages between the customers or providers in Health Care Systems?

3.In lean approach we say Value should flow and we try to understand value. What is value in Health care industry in general? Explain your answer considering definition of value in the lean perspectives

4. Which are the three wastes out of seven wastes in lean approaches that are prominent in Health care industry? Answer with two examples in each case. Include at least one idea in each case to eliminate or reduce the waste.

Reference no: EM132190213

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