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EZ Mortgage is a local mortgage processing company that acts as the back-office for a number of local banks and credit unions. Basically, the bank/credit union acts as the customer-facing part of the process (handling the applications, paper collection, etc.), while EZ mortgage is responsible for processing these documents with the actual lenders.
This business has grown quite substantially in the last few years, but recently a couple of EZ Mortgage's clients have complained about both about the efficiency and the effectiveness of the services provided. EZ Mortgage is missing more deadlines/service level agreements, and the quality of its deliverables have been suspect as of late. Bob Jones, the CEO of EZ Mortgage, needs to correct these problems, but does not know how big the problems are and why they are occurring.
Write a two to three page paper double spaced on how a Six Sigma project could help solve this organization's process issues. Be sure to include how this project this project should be structured and executed.
Operations Management is about a book review. Title of the book is "Goal". This book has been written by Dr. Eliyahu Goldartt. The book has been appreciated by many as one of those books which offers an insight into the operations and strategic capac..
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An analysis of the holding costs, including the appropriate annual holding cost rate.
Briefly explain Evolution and contributor of Operations management.
A number of drivers of change have transformed the roles, functions and responsibilities of an operations manager over recent years. These drivers have not only been based on technological innovations but also on the need for organisations to develop..
Compute the Optimal Order quantity of DVD players. Determine the appropriate reorder point.
Evaluate problems in operations and identify approaches to overcoming them. Critically evaluate operating plans and identify areas for improvement. Justify, implement and evaluate changes to operations in line with modern approaches.
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Ccompare the effectiveness of different leadership styles in different organizations
Be able to understand the concept of risk, roles and responsibilities for risk management and risk management tools and models.
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