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Have you ever felt that the things you were being held accountable for were not the greatest priorities? Perhaps, as a customer service rep, you were held more accountable for being late to your shift than for the number of customers that were satisfied by your work. Or as a nurse, the supplies you used were counted but not quality and accuracy of the medical records you handled. Why do you think this might be the case? Why would employees tend to pay more attention and be more careful about those areas that are being tracked? Why might a supervisor initiate or continue controls on less-than-critical areas? Why is this even important? If you have not had this experience, talk with other people you know who have examples you can share. Remember that you must make an original posting and reply to two others to receive full credit for this discussion.
Have you considered which kinds of businesses or services get consumers most upset?
Your boss, the HR manager for Springfield Enterprises, asks you to research and prepare a report on whether the company should require employees to sign.
Discuss the use of a change management team on ResNet. Could this approach be taken on more information technology projects?
what decision criteria should managers use in selecting projects when there is not enough capital to invest in all
Which of the following statements about process quality control is NOT true?
We all have a tendency to describe bureaucracy as a hindrance, at best.
What is the goal or purpose behind your proposed research. What type of interview structure would you use. Why
An automobile brake supplier receives an average of 1,000 orders per week. An average of 500 orders are waiting to be processed.
Define, compare, and contrast the four basic types of competition. Then, pick an industry (other than those used in exhibit 3.6) and describe the different types using firms and products in that industry.
Cutting down on range, new items and promotions is presumably going to lead to ‘everyday low prices’.
Write a paper on your personal impressions about the book, its impact or influence on business, and your understanding of the goal.
You have a customer who has been banking with you for years and who actually trust you. She wants to open several accouts, so you refer her to another person in your branch who handles new accounts but she says she is not interested in dealing with a..
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