Methods that are typically used to solicit customer feedback

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Reference no: EM131686302

Methods that are typically used to solicit customer feedback are associated with problems such as, many customers do not wish to participate in surveys. How many of us have bought a product or service online and were prompted to a screen after purchase to complete a survey about our buying experience? Myself as well as many others, simply just exit the screen as there is little to no incentives for us to complete such a task. If a significant coupon was added to the purchase if you were to complete the survey, then maybe it would entice more consumers to participate. ?Discuss this statement briefly with excamples.

Reference no: EM131686302

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