Reference no: EM132219206
1. Resources are always scarce in organizations, and managers need to make sure the resources they have are used effectively. ________ helps managers determine where resources are most needed so they can be allocated where they will provide the most benefit.
a. controlling
b. organising
c. planning
2. Which of the following is one of the drawbacks of planning?
a. planning leads to complacency
b. plans might encourage employees to think they understand what to do
c. planing encourage flexibility
3. When people are involved in developing plans, they become more ________ .
a. frustrated with the process
b. skeptical of the plans
c. committed to the plans
4. Boeing is rolling out a new marketing campaign. The new campaign will start in time for the airlines’ annual planning process, in the second half of the year. Boeing’s marketing plans are
a. long term
b. strategic
c. short term
5. When it comes to negative public relations, it’s pretty tough to top the sight of a United Airlines passenger being dragged, bloodied and screaming, from a flight. United Airlines management failed to plan for a situation where a passenger refused to get off the plane, and employees made an ad hoc decision to use force. Afterwards, United changed its policies so that employees could follow a better solution in the ________ plans.
a. forecasted
b. standing
c. single- use
6. Many companies forbid smoking at work. This is an example of a
a. safety procedure
b. regulation
c. health insurance policy
7. An organization’s budget is a document that details
a. the headcount assigned to each departmental manager for the year
b. the cash available for business expenses and payroll during a year
c. the financial and physical resources allocated to a project or department for a period
8. General Motors would like an estimate of the chance that Tesla will bring the cost of batteries down from $300 per kWh to $70. Dr. Tetlock has developed a process whereby selected teams are better estimators of future probabilities than experts. General Motors is willing to pay Dr. Tetlock for his teams’ ________ .
a. forecasts
b. scenarios
c. contingency plans
9. Management by objectives is Peter Drucker’s version of goal setting. His concept is that employees commit to goals. A manager should review progress toward individual goals with each employee and then
a. make the individual responsible for the next steps
b. joint discuss the implications
c. reward or punish the employee as appropriate