Reference no: EM132221918
1. Sam has been a manager for six months. At his performance review, his manager suggests that Sam do more to manage diversity in the disseminator role. Which of these approaches should Sam suggest to improve his effectiveness in this role?
Evaluate how fairly employees are being treated.
Develop new ways to manage diversity.
Take quick actions to manage conflict arising from diversity.
Communicate to employees about diversity policies.
2. Kiddy Toys produced beautifully made stuffed animals that many customers wanted. However, the product was so expensive that most potential customers could not afford it. Which of the following applies to this scenario?
high efficiency and high effectiveness
high efficiency and low effectiveness
low efficiency and high effectiveness
low efficiency and low effectiveness
3. David, a sales manager, was surprised when customers repeatedly bought more expensive True Sound headphones instead of the less expensive substitutes that his company produces. David told the vice president of sales that True Sound must have a high level of
brand loyalty.
distributor loyalty.
demographic force.
potential competition.
4. Yuri has been given the task of evaluating how well his company, Comfy Shoes, Inc., has implemented its new line of slippers and how this implementation could be improved. Which of the following tasks has Yuri been assigned?
planning
leading
organizing
controlling
5. Senior management of a restaurant chain decides to cut the workforce by 15 percent. Which of these groups is most likely to respond positively to this news?
customers
managers
employees
stockholders
6. Adam Fallon, a newly promoted manager at Drone World, puts in long hours and recently went out of his way to help a coworker finish a task on time. Adam is demonstrating
high introversion.
mature socialization.
organizational citizenship.
job dissatisfaction.
the need for power.