Maintain moderate amount of substantive conflict

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Overall conflict management should aim to minimize affective conflicts at all levels, attain and maintain a moderate amount of substantive conflict, and use the appropriate conflict management strategy to effectively bring about the first two goals, and also status and concerns of the two parties in conflict. In order for conflict management strategies to be effective, they should satisfy certain criteria. Discuss with relevant examples the criteria useful for not only conflict management, but also decision making in management.

Reference no: EM131133803

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