Reference no: EM132219958
1) Task-centered conflicts are focused around tasks at hand and involves disagreements among the team members about goals and the tasks being performed. Explain three strategies team leaders may explore to minimize task-centered conflicts from happening?
2) Conflict is something that we all have to deal with throughout our entire lives, and that's okay. Yes, conflict can be overwhelming and frustrating and painful at times, but it can also create the space for innovation, education, and growth. Highlight three instances when conflicts can be valuable in a healthcare setting.
3) Explain the three main classifications of the sources of workplace conflicts.
4) Distinguish between a functional and a dysfunctional conflict and give an example of each.
5) Which of the following is a correct statement regarding conflict resolution?
a. The methods of conflict resolution can be used in sequence or at the same time to resolve different parts of a dispute
b. A compromise occurs when you give a concession but the other party does not
c. Most methods of conflict resolution fit into four broad categories
d. Arbitrators help you reach a resolution while mediators make the decision for the disputing parties
6) How does a perceptual set of beliefs, values and attitudes influence the behavior of people?
a. Most people easily conform to what society expects of them.
b. Each individual interprets factual situations in a different manner, which can lead to conflict.
c. Each individual is used to modifying his/her views to those of his/her team's, and values don't really have an impact on the business environment.
d. Most people in business today are detached from their emotions and values, and therefore are not influenced by them.
7) Why can task conflicts be beneficial for the organization?
a. It can cause a good discussion and create streamlined productivity.
b. It is not; only process conflicts can in any way be beneficial for the functioning of an organization.
c. It is not; no type of conflict can in any way benefit the functioning of an organization.
d. All conflict in organizations is positive as it facilitates discussion.
8) Which of the following is NOT resolved during the phase of potential opposition or incompatibility?
a. Personal variables, such as somebody being jealous often
b. The perception of conflict
c. The structure of a company
d. Communication amongst employees