Loads of money to spend and needs the car fixed quickly

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Reference no: EM132306962

Bob Doe recently purchased a 2009 ford fusion from a used car dealer. on his way home he ran over a curb in his driveway. when he took the car out again he realized the steering wheel vibrating. Bob took the car to his local mechanic who told him the axel was bent and would have to be replaced at 1,200$. the axel was bent when he bought the car. Bob went back to the dealer and demanded them to take the car back. The manager refused claiming there was nothing wrong. Mr. Doe has come to you for advice to resolve this without a lawsuit. He doesn't have loads of money to spend and needs the car fixed quickly.

What are two methods of ADR you might recommend be used?

Briefly explain one important feature of each one of the two methods which would you advise Mr. Doe to start with and why.

Reference no: EM132306962

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