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List alternative positive phrases

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Reference no: EM132328367

Think about how we can rephrase our communication to be positive.

List alternative positive phrases for each of the phrases below:

You don't understand.
You'll have to . . .
You don't see my point.
Hold on (or hang on) a second.
I (we, you) can't . . .
Our policy says (or prohibits) . . .
You'll have to . . .
That's not my job (or responsibility).
You're not being reasonable.
You must . . .
You should . . .
What you need to do is . . .
Why don't you . . .?
You're wrong (or mistaken).

Reference no: EM132328367

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