Reference no: EM132266330
1. In the context of the Weber’s classification of the way leaders exercise authority, which of the following leadership styles extends from customs, habits, and social structures, and often involves the passing of position and power from one generation to the next?
Traditional leadership
Charismatic leadership
Rational-legal leadership
Absorptive leadership
2. In the context of the Weber’s classification of the way leaders exercise authority, which of the following leadership styles is based on an individual’s ability to inspire others and usually is tied to that person’s personal characteristics?
Charismatic leadership
Absorptive leadership
Rational-legal leadership
Traditional leadership
3. Process management activities are:
included in the Baldrige and the ISO 9000:2000 standards.
included in the Baldrige Criteria but not the ISO 9000:2000 standards.
not included in the Baldrige Criteria but are included in the ISO 9000:2000 standards.
neither included in the Baldrige Criteria nor the ISO 9000:2000 standards.
4. A _____ might include a definition of products and services an organization provides, technologies used to provide these products and services, types of markets, important customer needs, and distinctive competencies or the expertise that sets the firm apart from others.
strategy roadmap
mission statement
value statement
leadership statement
5. Which of the following is a management and planning tool for organizing a large number of ideas, opinions, and facts relating to a broad problem or subject area?
Affinity diagram
Interrelationship diagraph
Matrix diagram
Process decision program chart